/* ── TechDesk Public Portal ── */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

.td-portal *{box-sizing:border-box;font-family:'Inter',sans-serif}

/* ── Form card ── */
.td-portal{max-width:780px;margin:0 auto;padding:16px}
.td-pub-card{background:#fff;border-radius:16px;box-shadow:0 4px 24px rgba(0,0,0,.08);padding:36px;margin-bottom:24px}
.td-pub-card h2{font-size:22px;font-weight:700;color:#1a1a2e;margin:0 0 4px;text-align:center}
.td-pub-card .td-subtitle{text-align:center;color:#666;font-size:14px;margin-bottom:28px}

/* Progress bar top */
.td-form-topbar{height:4px;background:linear-gradient(90deg,#1e40af,#3b82f6);border-radius:16px 16px 0 0;margin:-36px -36px 28px}

/* ── Form groups ── */
.td-pub-form-group{margin-bottom:20px}
.td-pub-form-group label{display:block;font-size:13px;font-weight:600;color:#374151;margin-bottom:6px;display:flex;align-items:center;gap:6px}
.td-pub-form-group label .td-required{color:#ef4444}
.td-pub-form-group input,
.td-pub-form-group select,
.td-pub-form-group textarea{
    width:100%;padding:12px 16px;border:2px solid #e5e7eb;border-radius:10px;
    font-size:14px;color:#1a1a2e;background:#fff;transition:.2s;
    appearance:none;-webkit-appearance:none
}
.td-pub-form-group input:focus,
.td-pub-form-group select:focus,
.td-pub-form-group textarea:focus{border-color:#3b82f6;outline:none;box-shadow:0 0 0 4px rgba(59,130,246,.1)}
.td-pub-form-group input::placeholder,
.td-pub-form-group textarea::placeholder{color:#9ca3af}
.td-pub-form-group select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%236b7280' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;padding-right:40px;cursor:pointer}
.td-pub-form-group textarea{resize:vertical;min-height:100px;line-height:1.6}

/* Grid layouts */
.td-pub-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.td-pub-grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px}
@media(max-width:600px){.td-pub-grid-2,.td-pub-grid-3{grid-template-columns:1fr}}

/* Section divider */
.td-pub-section{margin:28px 0 20px;padding-bottom:10px;border-bottom:2px solid #f3f4f6}
.td-pub-section h3{font-size:15px;font-weight:700;color:#1e40af;margin:0;display:flex;align-items:center;gap:8px}

/* Submit button */
.td-pub-submit{
    width:100%;padding:16px;background:linear-gradient(135deg,#1e40af,#3b82f6);
    color:#fff;border:none;border-radius:12px;font-size:16px;font-weight:700;
    cursor:pointer;transition:.2s;margin-top:8px;display:flex;align-items:center;
    justify-content:center;gap:10px;letter-spacing:.3px
}
.td-pub-submit:hover{transform:translateY(-1px);box-shadow:0 8px 24px rgba(59,130,246,.35)}
.td-pub-submit:active{transform:translateY(0)}
.td-pub-submit:disabled{opacity:.7;cursor:not-allowed;transform:none}

/* ── Alerts ── */
.td-pub-alert{padding:14px 18px;border-radius:10px;font-size:14px;margin-bottom:16px;display:flex;align-items:flex-start;gap:10px}
.td-pub-alert.success{background:#f0fdf4;color:#166534;border:1px solid #bbf7d0}
.td-pub-alert.error{background:#fef2f2;color:#991b1b;border:1px solid #fecaca}
.td-pub-alert.info{background:#eff6ff;color:#1e40af;border:1px solid #bfdbfe}

/* ── Ticket list ── */
.td-pub-portal-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;flex-wrap:wrap;gap:12px}
.td-pub-portal-header h2{margin:0;font-size:22px;font-weight:700;color:#1a1a2e}
.td-pub-btn-new{display:inline-flex;align-items:center;gap:8px;background:linear-gradient(135deg,#1e40af,#3b82f6);color:#fff;padding:10px 20px;border-radius:10px;text-decoration:none;font-size:14px;font-weight:600;transition:.2s}
.td-pub-btn-new:hover{transform:translateY(-1px);box-shadow:0 4px 16px rgba(59,130,246,.3);color:#fff}
.td-pub-ticket-list{display:flex;flex-direction:column;gap:10px}
.td-pub-ticket-row{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;background:#fff;border:2px solid #f3f4f6;border-radius:12px;text-decoration:none;color:inherit;transition:.2s;border-left:4px solid #3b82f6}
.td-pub-ticket-row:hover{border-color:#3b82f6;box-shadow:0 4px 16px rgba(59,130,246,.1);transform:translateX(2px)}
.td-pub-ticket-row.resolved{border-left-color:#10b981}
.td-pub-ticket-row.closed{border-left-color:#9ca3af;opacity:.8}
.td-pub-ticket-num{font-size:11px;font-weight:700;color:#6b7280;letter-spacing:.5px;text-transform:uppercase}
.td-pub-ticket-subject{font-size:15px;font-weight:600;color:#1a1a2e;margin-top:3px}
.td-pub-ticket-meta{display:flex;align-items:center;gap:10px;flex-shrink:0}
.td-pub-date{font-size:12px;color:#9ca3af}

/* ── Status badges ── */
.td-pub-badge{display:inline-block;padding:4px 12px;border-radius:20px;font-size:12px;font-weight:600;white-space:nowrap}
.td-pub-badge.open{background:#eff6ff;color:#1d4ed8}
.td-pub-badge.in_progress{background:#fff7ed;color:#c2410c}
.td-pub-badge.waiting{background:#faf5ff;color:#7c3aed}
.td-pub-badge.resolved{background:#f0fdf4;color:#15803d}
.td-pub-badge.closed{background:#f9fafb;color:#6b7280}

/* ── Ticket detail ── */
.td-pub-detail-grid{display:grid;grid-template-columns:1fr 280px;gap:20px}
@media(max-width:700px){.td-pub-detail-grid{grid-template-columns:1fr}}
.td-pub-back{display:inline-flex;align-items:center;gap:6px;color:#3b82f6;text-decoration:none;font-size:14px;font-weight:500;margin-bottom:16px}
.td-pub-back:hover{color:#1d4ed8}
.td-pub-reply-wrap{display:flex;flex-direction:column;gap:14px;margin-bottom:20px}
.td-pub-reply{padding:14px 18px;border-radius:12px;border:1px solid #e5e7eb}
.td-pub-reply.agent{background:#eff6ff;border-color:#bfdbfe}
.td-pub-reply.client{background:#f9fafb}
.td-pub-reply-meta{display:flex;gap:12px;font-size:12px;color:#6b7280;margin-bottom:8px;align-items:center}
.td-pub-reply-meta strong{color:#1a1a2e;font-weight:600}
.td-pub-info-table{width:100%;font-size:14px;border-collapse:collapse}
.td-pub-info-table td{padding:8px 0;border-bottom:1px solid #f3f4f6;vertical-align:top}
.td-pub-info-table td:first-child{color:#6b7280;font-weight:500;width:45%}

/* ── Login prompt ── */
.td-pub-login-box{text-align:center;padding:48px 24px}
.td-pub-login-box .td-icon{font-size:48px;margin-bottom:16px}
.td-pub-login-box h3{font-size:18px;font-weight:700;color:#1a1a2e;margin:0 0 8px}
.td-pub-login-box p{color:#6b7280;margin:0 0 20px;font-size:14px}
.td-pub-login-btn{display:inline-block;background:linear-gradient(135deg,#1e40af,#3b82f6);color:#fff;padding:12px 28px;border-radius:10px;text-decoration:none;font-weight:600;font-size:15px}

/* ── Success screen ── */
.td-success-screen{text-align:center;padding:40px 20px}
.td-success-icon{font-size:64px;margin-bottom:16px;animation:td-pop .4s ease}
@keyframes td-pop{0%{transform:scale(0)}80%{transform:scale(1.1)}100%{transform:scale(1)}}
.td-success-screen h3{font-size:22px;font-weight:700;color:#1a1a2e;margin:0 0 8px}
.td-success-screen p{color:#6b7280;margin:0 0 6px;font-size:15px}
.td-ticket-code{display:inline-block;background:#eff6ff;color:#1d4ed8;font-size:20px;font-weight:800;padding:10px 24px;border-radius:10px;margin:12px 0;letter-spacing:1px}

/* --- Tabs styling --- */
.td-portal-tabs {
    display: flex;
    gap: 8px;
    margin-bottom: 20px;
    border-bottom: 2px solid #e5e7eb;
}
.td-pub-tab {
    background: none;
    border: none;
    padding: 10px 16px;
    font-size: 14px;
    font-weight: 600;
    color: #6b7280;
    cursor: pointer;
    border-bottom: 2px solid transparent;
    margin-bottom: -2px;
    transition: all 0.15s;
}
.td-pub-tab:hover {
    color: #3b82f6;
}
.td-pub-tab.active {
    color: #3b82f6;
    border-bottom-color: #3b82f6;
}
.td-pub-tab-pane {
    display: none;
}
.td-pub-tab-pane.active {
    display: block;
}